Author Topic: Unable to connect to forum (Read 16831 times)

ideasguy · « **Reply #25 on:** January 04, 2011, 03:30:43 PM »

Thanks Eric

I can add:
11:55 Sat 1/1/11
10:57 Mon 3/1/11

It happened immediately after I posted a message (I had it saved to clipboard so was able to paste a new message when it came back online)
Anyone else obserevd that?

Be sure to copy your messages to clipboard or Notepad before posting, folk.

NightHawk · « **Reply #26 on:** January 04, 2011, 04:36:08 PM »

I just tried to post a reply to the effect that I hadn't experienced the problem since 30 December, but just as I tried to post the message I got the 'page can't be displayed' message in IE8.

The problem doesn't appear to be browser specific as I tried to view the page in Firefox 3.6.13 immediately afterwards and got the same problem.

Laurie.

NightHawk · « **Reply #27 on:** January 04, 2011, 05:05:21 PM »

Just happened again whilst refreshing the 'Who's Online' page.

Only seems to last less than a minute then page comes in.

Laurie.

Palustris · « **Reply #28 on:** January 04, 2011, 05:39:45 PM »

16.29 today and the TryAgain add on tried 10 times without success.

ideasguy · « **Reply #29 on:** January 05, 2011, 12:53:22 PM »

Thanks Laurie and Eric
I'll do a summary report for Easily later today.

ideasguy · « **Reply #30 on:** January 05, 2011, 07:30:03 PM »

I reported our updates to this problem this afternoon. Awaiting response.

Eric Hardy · « **Reply #31 on:** January 11, 2011, 10:33:36 AM »

Still happening George, I'm afraid. I got "Invalid URL. Unable to connect" again this morning. After a wait of about 10 minutes all was OK.

ideasguy · « **Reply #32 on:** January 12, 2011, 02:42:32 PM »

Thanks Eric.
Ive had a reply from Easily, but I'm still in communication as I would like more info from them.

NightHawk · « **Reply #33 on:** January 14, 2011, 12:40:25 PM »

'Unable to connect' page just appeared here again.

I was unable to connect for about 30 seconds, but several refreshes later the page displayed again.

Laurie.

ideasguy · « **Reply #34 on:** January 15, 2011, 12:27:31 AM »

Thanks Laurie.
No definitive answer yet as to the cause of the problem, but I do want to keep monitoring it to see if it keeps occurring.
Thanks for your report.

bossgard · « **Reply #35 on:** January 15, 2011, 03:25:13 PM »

George:

I haven't had any problem with it whatsoever, since the first time I checked in with you.

I usually check my emails and the forum first thing in the morning, if that makes any difference to you.

Otherwise, seems to behave as usual. Sharp and clear, loads quickly!

Toby

roiphil · « **Reply #36 on:** January 15, 2011, 04:04:07 PM »

just had a unable to connect blank page 4 pm when i clicked the preview button, took 3 refreshes to get forum back luckily i copied my text
phil

ideasguy · « **Reply #37 on:** January 21, 2011, 09:24:51 PM »

Thanks Toby and Phil
I had a repeat of the problem thsi evening Phil, so its certainly not fixed.
I have a number of other issues with email accounts today also hosted by Easily, now resolved. I rang their support line and I was impressed by the lady who fixed the problem. I need to draw breath and go again over this ongoing problem.

NightHawk · « **Reply #38 on:** January 22, 2011, 09:57:21 AM »

Had 2 more failed connection attempts this morning - between 9am and 9.50am.

Cleared again each time after several browser 'Refreshes' within about 30 seconds.

Laurie.

Palustris · « **Reply #39 on:** January 22, 2011, 10:56:44 AM »

Just happened to me twice too!

Eric Hardy · « **Reply #40 on:** January 22, 2011, 01:54:30 PM »

And me yesterday, but I didn't report it.

ideasguy · « **Reply #41 on:** January 22, 2011, 08:31:39 PM »

Thanks Eric and Eric

Its quite worrying. Ive been advised to upgrade to one of their newer servers.
I already have this one hosted on one of their newer servers:
http://www.bankgenie.net
I discovered and reported a similar problem on that server a few days ago!
If I move this (FG) domain, I will have to upload the forum database onto the new server.
I dont have time for that hassle at present.

Palustris · « **Reply #42 on:** January 22, 2011, 09:23:59 PM »

Bet you don't either.

Palustris · « **Reply #43 on:** January 23, 2011, 12:10:26 PM »

And again at 11.35 today

NightHawk · « **Reply #44 on:** January 23, 2011, 12:26:05 PM »

Switched on my PC at 9am this morning and tried logging into the Forum. Didn't even get the failed to connect page this time - instead, a blank page with the green page-loading progress bar hardly moving.

I tried other web sites to check my Internet connection and everything else was working correctly.

I tried for about half-an-hour to get into the Forum but got the same thing, then gave up and went out to do our grocery shopping.

Just got back and it connected first time - most odd, and very frustrating

Laurie.

ideasguy · « **Reply #45 on:** January 23, 2011, 01:42:15 PM »

Thanks again Eric!

Ditto here, Laurie. I left it with the blank screen. Eventually it came up.
Perhaps they have twiddled things to increase the time before it times out.

Please keep monitoring and reporting folk. I will send another update email to my provider tomorrow.

Lyn and Malcolm · « **Reply #46 on:** January 23, 2011, 04:19:50 PM »

Access to the forum was not possible at 4.15 pm this afternoon, again for about 1 min.

Noticed our websie was down ( not same webspace company as the forum) yesterday for about 1/2 hour.

Malcolm

ideasguy · « **Reply #47 on:** January 23, 2011, 08:17:04 PM »

Thanks Malcolm. I'm not the only one having issues!

Trevor Ellis · « **Reply #48 on:** January 26, 2011, 01:50:14 PM »

I've just re-installed Google Chrome after not having used it for a good while and tried accessing the forum as my first port of call. Interestingly, I got the 'can't access' message that members have been experiencing. Then I noticed that on the message were two options - one to retry (this didn't work) and 'try cached.....'. Immediate connection!

Worth a try folks if you don't have Google Chrome maybe it's worth installing?

Trevor

ideasguy · « **Reply #49 on:** January 27, 2011, 12:43:57 AM »

Don't use the Try cached option Trevor.
It loads up web pages stored on your own computer, not the ones on the website.
In other words, It goes off and digs up an old copy of the web page on your computer saved last time you were visiting that website.
Needless to say, cached pages will be out of date, since it could be a page you viewed months ago!
More to the point, your computer is clogged up with loads of cached pages, taking up disc space.

Use the Retry option.
Thanks for reporting this, Trevor.
Caching is a real pain for web developers.
They (me!) go updating their website, and users cant see the changes, for the web browser decides, hey, don't go to the trouble downloading from the website, use this old one you viewed ages ago instead!!
Quicker yes, but who wants to read yesterdays newspaper?
If in doubt if a page is out of date, click the Refresh or Reload button. That forces the lazy browser to go off and do what it should do in the first place - fetch the latest version from the website.

Author Topic: Unable to connect to forum (Read 16831 times)

NightHawk

NightHawk

NightHawk

NightHawk

NightHawk