Thanks to George

[Stoob]

I cannot fault the help I received after having problems with receiveing the Licence Number. There was clearly a problem in the email system, but if this is the measure of customer support, then all problems will be small ones. Thanks George.

[ideasguy]

Thanks Tony
Its happened before (as Kathy and Laurie will testify!), and fortunately I had a phone number in each case to get in touch in the good old fashioned way!

Incidentally, I did get that test message I sent to my btinteret account - about 4 hours after sending it.
It looks like BT had a little problem, so someone there must have been have been feeling the heat!

Now all that is behind, I hope you enjoy using Bank Genie.